Support

We're happy to help.

Contact: Email mjandroiddev@gmail.com. Please include your device model, Android version, and a short description (and a screenshot if relevant). We typically reply within a few days.

Frequently asked questions

What do I need to go live?

An RTMP URL and stream key from your streaming service (for example, YouTube Studio → Go live → Stream), at least one local video file, and a phone that stays plugged in with a network connection.

Where does my video go?

Streamio sends your selected videos directly to the streaming service you configure. Your videos are never uploaded to us. See the Privacy Policy.

How much does Streamio Pro cost?

Streamio Pro is a one-time in-app purchase. The current price is shown in the app and on Google Play and may vary by region. Purchases and refunds are handled by Google Play.

I bought Pro but it isn't showing.

Open the app's Settings and tap Restore purchase. Make sure you're signed in to the same Google account that made the purchase. If it still doesn't appear, email us.

My stream keeps disconnecting.

Continuous streaming needs stable power and network. Keep the phone plugged in, exclude Streamio from battery optimisation, and make sure your source video resolution is within your device's encoder limits (the app shows the maximum). On some phones you may also need to allow background activity.

How do I stop the ads?

Purchase Streamio Pro, which removes ads and unlocks the other Pro features.

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